Shipping policy

SHIPPING POLICY

1. Order Processing Time

All orders placed with KINEXO are processed within 1 to 3 business days after payment confirmation.

During this time, your order is carefully reviewed, prepared, and packaged for shipment.

Orders are not processed or shipped on weekends or public holidays.

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2. Shipping Time

Once your order has been processed and shipped, delivery takes approximately 3 to 6 business days, depending on the destination and the shipping carrier.

These delivery times are estimates and may vary during high-demand periods (sales, promotions, or holidays).

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3. Total Delivery Time

The total estimated delivery time from purchase to receipt is:

4 to 9 business days (processing time + shipping time).

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4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your shipment at any time.

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5. Shipping Issues

If you experience any delays, issues, or problems with your delivery, please contact us at:
hellokinexo@gmail.com

We will do our best to resolve any issue as quickly as possible